Clients' Perception of Pharmacist-provided Medication Counseling and Contemporary Roles in Patient Care in Ibadan, Southwestern Nigeria

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Rasaq Adisa
Adeniran A. Bero
Titilayo O. Fakeye

Abstract

Background: Effective medication counseling is integral to patient-centered pharmaceutical care.


Objectives: This study aimed to evaluate clients' perception of pharmacist-provided medication counseling and contemporary roles in patient care.


Methods: Clients' views of the content and usefulness of pharmacist-provided medication counseling and contemporary roles in patient care were evaluated using questionnaire-guided interviews of patrons of community and hospital pharmacies in Ibadan, southwestern Nigeria. A cross-sectional survey of pharmacists was also carried out. Data obtained were summarized with descriptive statistics. Chi-square was used for test of proportions, Kruskal-Wallis or Mann-Whitney U test for rank variables with p<0.05 considered significant.


Results: Majority (230; 92.0%) believed that pharmacist-provided medication counseling is helpful, and 241 (96.4%) agreed that pharmacists should be actively involved in health decision-making. Patrons of hospital pharmacy (89; 93.7%) largely reported to always receive the combination of verbal and written instructions during prescription refill compared to 117 (80.1%) among the patrons of community pharmacies (p=0.004). More than one-half (154;61.6%) agreed that pharmacists were not always accessible during refill. Forty (80.0%) participating pharmacists understood counseling to comprehensively include verbal and written instructions.


Conclusion: There is need for proactive measures among pharmacists by engaging in core activities that will directly impact on patient care.

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How to Cite
Adisa, R., Bero, A. A., & Fakeye, T. O. (2023). Clients’ Perception of Pharmacist-provided Medication Counseling and Contemporary Roles in Patient Care in Ibadan, Southwestern Nigeria. West African Journal of Pharmacy, 25(2), 115-124. https://doi.org/10.60787/wapcp-25-2-58
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Articles

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